Incident and Release Coordinator

Job description

The pioneers of the crypto gaming universe, The Coingaming Group was founded in 2014 and operates the world’s leading Bitcoin-focused iGaming brands, including Bitcasino.io and Sportsbet.io. We pride ourselves on keeping our customers firmly at the centre of our universe and always working by our mantra of fun, fast and fair. The Coingaming Group is not your average corporate company. If you’re curious, creative and have a flair for innovation then get in touch, we’re waiting for you!

 

We are looking for an Incident & Release Coordinator, within the Technical Operations department. Your primary responsibilities will involve dealing with all incidents raised affecting our business(s) both internally and externally.

Job responsibilities:


  • Provide coordination of all incidents affecting our businesses, customers or employees
  • Follow agreed Incident procedures, processes, metrics and standards
  • Write the incident report
  • Assist the Incident & Release Manager in other tasks and projects

Requirements


What we expect of you:

  • Knowledge in Jira and confluence
  • Knowledge of ITIL framework
  • Take ownership of issues
  • Working hours are 9-5, and on-call rotation (from home)
  • Excellent level of verbal and written English

 

What you can expect of us:

 

  • A fun, fair and fast work place
  • Competitive pay
  • A work environment that welcomes your ideas and suggestions, big or small
  • The best work parties and events
  • A company gym membership at one of the largest gyms in Estonia
  • Unique personal development opportunities within the company
  • Flexible holiday structure and sick pay
  • Multiple possibilities to attend conferences and events
  • No corporate BS
  • Comfortable offices with plenty of fruit, drinks and good vibes

 

If you feel you belong with us, please apply now!