Customer Support Agent (German)

Job description

You'll be an essential member of the Casino Support Team, providing an unbeatable experience for our clients. You will provide a service that exceeds our customer expectations, ensuring queries and issues are resolved on the first contact.
The business is expanding rapidly, so you'll be used to working in a fast-paced environment which is constantly evolving and innovating, putting our customers at the heart of everything we do.


Job responsibilities:

  • Answer queries via Live Chat and email

Requirements

Requirements

  • Experience managing demanding customers
  • Excellent computer skills
  • Excellent communications skills and an eye for detail
  • Excellent written English and German language knowledge

Beneficial skills

  • Multitasking
  • A strong eye for detail

We offer

  • A fun, fair and fast work place
  • Competitive pay
  • A work environment that welcomes your ideas and suggestions, big or small
  • The best work parties and events
  • A company gym membership at one of the largest gyms in Estonia
  • Unique personal development opportunities within the company
  • Flexible holiday structure and sick pay
  • Multiple possibilities to attend conferences and events
  • No corporate BS
  • Comfortable offices with plenty of fruit, drinks and good vibes